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Elder care at home, by qualified nurses

A qualified nurse at the door. All of Diagnex behind every visit.

For parents who want to stay independent at home, and for children who need to know they're genuinely looked after, even from another city. A Diagnex nurse visits on a fixed schedule for medicines, injections, BP, sugar, movement and doctor follow-ups.

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DC
Diagnex Care Nurse
Tuesday visit · 10:15 am
Visited Mrs Sengupta this morning. BP 138/84, in her usual range. Fasting sugar 142, a little higher than last week.10:52 am
Evening tablet was missed twice. I've reset the pill organiser and shown Bimala didi how to check it.10:53 am
Next: sugar recheck Friday. Cardiology visit on the 22nd — I'll go with her.10:54 am

An illustrative example. You get an update like this after every visit.

ANM/GNM qualified nurses Care starts from your doctor's prescription A briefed backup nurse if yours is away Mumbai · Navi Mumbai · Kolkata · Howrah

Who we look after

Whether you're arranging care for a parent, or for yourself.

An adult daughter speaks with her mother by video call, with a medical report beside her.

For sons and daughters

You call every evening, but you can't check her sugar from Pune or Dubai. You worry about missed tablets, the next doctor visit, the fall nobody mentions. We become your presence at home — a nurse who visits, checks, and tells you exactly how things are.

Plan care for my parent
An older man reviews his weekly medicine organiser with a nurse at his dining table.

For you, or your husband or wife

You want to stay in your own home, keep your routine, and not wait for your children for every hospital trip. A familiar Diagnex nurse visits on your schedule, helps with medicines and injections, keeps your reports in order, and comes with you to the doctor when needed.

Plan care for myself

What happens at a visit

Real help at home, not just a phone call.

Every visit follows a checklist built from your doctor's prescription. A standard visit runs about 75 minutes. The nurse does the work, records it, and flags anything the doctor should know.

Medicines, right and on time

Checks the tablets at home against the prescription, sets up the week's pill organiser and catches missed doses or mix-ups.

Injections and insulin

Gives prescribed injections, including insulin, and checks technique if your parent manages it on their own.

BP, sugar and vitals

Blood pressure, pulse, oxygen, temperature, weight and sugar, recorded every visit so changes show up as a trend, not a guess.

Moving safely

Helps with walking and the exercises the doctor or physiotherapist has advised, and spots fall risks around the home.

Doctor visits and tests

Keeps appointments, refills and tests on track, can go along to hospital visits, and arranges sample collection at home.

Mood and memory

Notices changes in sleep, appetite, memory or mood early, and brings them to the right doctor's attention.

Why Diagnex

One familiar nurse. A whole healthcare network behind the visit.

Most home nursing ends with the person who shows up. With Diagnex, the nurse is where care is delivered — and the organisation behind them takes responsibility for the rest.

We start from medical records

Your parent's prescriptions and latest reports set the care plan. If there are no recent reports, we arrange tests at home first, so nobody is guessing.

Every nurse is supervised

A senior Care Supervisor oversees each care plan, reads the visit notes, and steps in when something looks off.

Covered when someone is away

If your regular nurse is on leave or unwell, a replacement briefed from the records visits instead. You never have to find someone.

Your doctor stays in charge

Our nurses follow the prescription. They make sure the plan is actually followed at home, and that the doctor hears about changes early.

When needs change, you don't start over.

The hardest part of a health crisis is finding someone you trust, in a hurry, all over again. With Diagnex that doesn't happen — each step is the same organisation, the same records, the same people who already know the patient.

Regular visits Elder Care. A named nurse, a supervisor, and an update after every visit.
A test is needed Diagnex Diagnostics. Samples collected at home, and the report reaches the same nurse who takes the readings.
A doctor is needed Diagnex Doctor Consultations. By video or at home, with your readings and history already in hand.
A procedure is needed Clinical Procedures at Home. Dressings, catheter care, IV fluids, Ryles tube feeding — without a hospital trip for a frail patient.
Someone is needed all day Nursing & Caregiver. Longer shifts and trained attendants, with your Care Nurse still running the clinical side.
Kidneys are failing Diagnex Dialysis. Hemodialysis at home or at a Diagnex clinic, under your nephrologist's parameters.
It becomes serious Home ICU Setup. Intensive care at home instead of a long admission, with a team that already knows the patient.

For families living away

Living in another city? You'll still know how they're doing.

After every visit you get a short written update on WhatsApp — vitals, medicines, anything that changed, and what happens next. If a decision is needed, the Care Supervisor calls you. Your parent stays in charge of their own care, and you stay informed, with their consent.

Set up care for a parent in another city

How to start

Three steps. You always know what comes next.

A free 20-minute call

Speak to a Diagnex care nurse by phone or video. Tell us what's getting hard to manage. No obligation.

A home assessment

A nurse visits, reviews prescriptions and reports, checks the home for safety and meets your parent. No recent reports? We arrange tests at home.

Care begins

You get a written care plan, a visit schedule and your named nurse. Increase or reduce visits as needs change.

Book the free call

Plans and prices

Pay for the visits your parent needs. Add more as needs grow.

Every plan includes the home assessment, a named Care Nurse with a Care Supervisor behind them, backup cover, and a WhatsApp update after every visit. Prices are starting points — your plan is confirmed after the home assessment.

Light support

Twice Weekly

A mostly independent parent with stable conditions.

2 visits a week · about 9 a month

₹9,500per month, from

  • Medicines checked and organised
  • Injections and insulin as prescribed
  • Vitals and sugar recorded every visit
  • Appointments and tests coordinated
  • Monthly supervisor review
Get a quote for this plan
Regular attention

Alternate Days

Several conditions, insulin, or a recent decline.

3–4 visits a week · about 15 a month

₹16,500per month, from

  • Everything in Twice Weekly
  • Trend tracking against your doctor's thresholds
  • One accompanied doctor visit a month
  • Fortnightly supervisor review
Get a quote for this plan
Closer care

Daily Extended

High dependency, needing a longer visit every day.

Every day, longer visits · about 30 a month

₹45,000per month, from

  • Everything in Daily
  • 2.5-hour visits
  • Senior nurse assigned
  • Monthly doctor review of the care plan
Get a quote for this plan

Care for a specific condition is delivered by a nurse trained for it, and added to the plan you choose — 15% for conditions like diabetes, heart and stroke recovery, 25% for dementia, dialysis and palliative care.

Caring for both parents? Add the second at a reduced couple rate. Pay quarterly and save 10%, half-yearly 15%, yearly 20%. 30 days' notice to cancel, no long lock-in.

Clear expectations

What our nurses do, and what they don't, so there are no surprises.

Our nurses will

  • Give prescribed medicines and injections
  • Check BP, sugar and vitals at every visit
  • Help with movement and prescribed exercises
  • Keep records and update the family
  • Guide your attendant or helper on routines and safety
  • Flag changes to your doctor quickly
  • Go with your parent to appointments when planned

Our nurses won't

  • Diagnose, or start, stop or change medicines
  • Replace your doctor
  • Take on personal care such as bathing, toileting or feeding
  • Take on household work such as cooking or cleaning
  • Handle a medical emergency on their own

These are trained nurses, and they do what a nurse is trained to do. If your parent needs help with bathing, dressing or feeding, or someone present through the day, we arrange that separately through Diagnex Nursing and Caregiver services, working alongside your Care Nurse. In an emergency, call 112 or go to the nearest hospital first, then tell us.

Your questions

Ask us anything. Here's what people ask us first.

Who will actually visit?

A qualified ANM or GNM nurse, trained in elder care and, where relevant, in your parent's condition. We keep the same nurse wherever possible, so your parent sees a familiar face.

What if our nurse can't come?

We send a replacement who has been briefed from your parent's records. You don't have to arrange anything.

Can the nurse give injections and insulin?

Yes, as prescribed by your doctor.

Do you need a prescription to start?

Yes. Care is built on your doctor's prescription and recent reports. If you don't have current ones, we can arrange a doctor consultation and tests at home.

Will the nurse help with bathing or feeding?

No. Our Care Nurses are trained nurses and handle clinical care. If your parent needs help with bathing, dressing or feeding, we arrange a trained attendant through Diagnex Nursing and Caregiver services, working alongside your nurse.

We already have a maid or attendant. Why a nurse?

An attendant helps with daily living. Our nurse handles the clinical side — medicines, injections, readings, follow-ups — and can guide your attendant on routines and safety. Many families use both.

Can you do dressings, catheter care or IV fluids at home?

Yes. Clinical procedures at home are a separate Diagnex service and can be arranged alongside your Elder Care plan, on your doctor's advice.

I live abroad. How will I know what's happening?

You get a written update on WhatsApp after every visit, and the Care Supervisor calls you when a decision is needed.

Can we change the number of visits?

Yes. Increase any time; reduce with notice at the next billing cycle.

Is it available in my area?

We operate across Mumbai, Navi Mumbai, Kolkata and Howrah. We confirm your locality on the free call.

Will this keep my parent out of hospital?

We can't promise that, and nobody honestly can. What regular visits do is catch changes earlier and make sure the doctor hears about them sooner.

Still unsure? Book a free call

Launch offer

Know someone who could use this?

A friend from your building, your morning walk, your office. Good care is easier to find when someone you trust points the way.

Refer someone Share your code on WhatsApp

They get their first home assessment free.

You get one free visit credited to your next month, once they begin care. During our launch window, that credit is doubled.

Not sure where to start? Talk to a care nurse, free.

20 minutes, by phone or video. Tell us about your parent, or yourself. We'll tell you honestly what kind of care makes sense — even if it turns out you don't need us yet.

Calls answered 8 am – 8 pm, Monday to Saturday. Mumbai, Navi Mumbai, Kolkata and Howrah.

Book your free 20-minute call

A care nurse calls you back. No obligation, no payment.

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